Get: https://{{env}}-api.xebo.ai/v3/api/tickets/{{ticket_id}}The value of environment {{env}} variable depends upon your datacenter. Refer to the Environment page for more details.
Headers
"Content-Type": "application/json"Authorization
type: Bearer type
token: <access token> granted from login API
Or
x-api-key: <api key copied from the platform>
Content-Type: application/jsonPath Parameters
Path Paremeters
{{ticket_id}}: Unique Ticket IDRequest Sample
cURL
curl --location 'https://az2-api.xebo.ai/v3/api/tickets/f69a3fbe-3db3-4eb4-a864-f72956f4f82b' \
--header 'Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.'JavaScript
var xhr = new XMLHttpRequest();
xhr.withCredentials = true;
xhr.addEventListener("readystatechange", function() {
if(this.readyState === 4) {
console.log(this.responseText);
}
});
xhr.open("GET", "https://az2-api.xebo.ai/v3/api/tickets/f69a3fbe-3db3-4eb4-a864-f72956f4f82b");
xhr.setRequestHeader("Authorization", "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ0b2");
xhr.send();Responses
{
"data": {
"_id": "a3176c53-a0e0-4814-8595-51725feff9bb",
"priority": "medium",
"assignee": {
"_id": "a9b85d2d-2478-4133-af6b-c195cf3fca3d",
"name": "Mounikaran",
"email": "mounikaran.r+az2@xebo.ai"
},
"name": "T00000004",
"created_at": "2024-08-21T17:51:22.560Z",
"survey_title": "Ticketing",
"status": "Open",
"tags": [
{
"key": "Star Rating - Row 1",
"value": "4",
"type": "question"
},
{
"key": "Emoji Rating - Row 1",
"value": "3",
"type": "question"
}
]
}
}{
"success": false,
"code": 400,
"status": "Bad Request",
"error": "VALIDATION_ERROR",
"message": "Invalid Responses",
"data": {
"errors": {
"name": [
"Invalid Responses"
]
}
}
}{
"success": false,
"code": 500,
"status": "Internal Server Error",
"error": "SERVER_ERROR",
"message": "Error in processing your request"
}Ask a human